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UNRWA is the United Nations agency responsible for the protection, care and human development of a population of some 4.7 million Palestine refugees living in the Gaza Strip, the West Bank, Jordan, Lebanon and the Syrian Arab Republic.  UNRWA is committed to assisting Palestine refugees in maintaining a decent standard of living, acquiring appropriate knowledge and skills, enjoying the fullest possible extent of human rights, and leading a long and healthy life.  UNRWA is the largest UN operation in the Middle East with more than 29,000 staff.   Most of these staff is refugees themselves, working directly to benefit their communities - as teachers, doctors, nurse or social workers. UNRWA is seeking to employ a qualified:


Credit Representative at Microfinance Department – Hebron Branch


Vacancy Announcement Number


Contract Status        

Individual Service Provider (ISP)

Contract Duration                                    

Limited Duration – Renewable

Conditions of Service 

This Contract (ISP) monthly salary is JD 575


Microfinance Department

Duty Station            

Microfinance\ Hebron Branch Office

Issue Date                                                  

4 October 2018

Deadline for Applications       

17 October 2018


Place In The Organisation:

The incumbent of this post reports to the Area Loan Supervisor.



·         Visits designated local market places and industrial areas to promote and retail credit to micro-entrepreneurs and small businesses to promote business development by financing working capital and investment opportunities.

·         Visits workplace and households to retail consumer and housing loans to low-income households to finance household assets and home improvement;

·         Assists in initial screening of prospective borrowers, including visiting the business, completing the loan applications, analyzing the loan request and recommending disbursement;

·         Through individual marketing and promotion channels, ensures financing new and repeated loans to increase the size of the portfolio;

·         Monitors an adequate healthy caseload of active borrowers;

·         Follows-up on payments of performing portfolio to ensure adequate repayment rate;       

·         Follows-up on payments of bad portfolio to reduce its volume;

·         Performs such other duties as may be assigned.




Minimum Qualifications

·         Successful completion of a two-year post-secondary course in accountancy, business, marketing or other related commercial discipline.

·         At least three years of experience in sales, marketing or banking

·         Good command of spoken and written English and Arabic.


Desirable Qualifications

A university degree in business administration, accountancy or economics is preferred.



·         Ability to work within a team

·         Effective interpersonal, communication and marketing skills;

·         Customer focus with commercial judgment;

·         Familiarity with the local market needs;

·         Problem solving abilities;

·         Ability to cope with change and pressure.


UNRWA is a United Nations agency established by the General Assembly in 1949 and is mandated to provide assistance and protection to a population of some 5 million registered Palestine refugees. Its mission is to help Palestine refugees in West Bank, the Gaza Strip, Jordan, Lebanon, and Syria, to achieve their full potential in human development, pending a just solution to their plight. UNRWA’s services encompass education, health care, relief and social services, camp infrastructure and improvement, microfinance and emergency assistance. UNRWA is funded almost entirely by voluntary contributions. For its local team, UNRWA is seeking to employ a qualified Loan Representative


Other Requirements

The applicant should be a resident of Hebron Governorates




When the minimum requirements are not fully met, the concerned Director may exceptionally substitute part of the unmet requirements with a combination of relevant academic qualifications, additional professional training and progressive relevant work experience.

NB: Work experience alone or formal qualifications with no relevant work experience are not considered an acceptable combination.

How to Apply

Applicants are required to register at by creating a personal profile and completing an UNRWA Personal History Form. Please note that UNRWA only accepts degrees from accredited educational institutions. Only applications received through will be considered. Due to the large number of applications received, only applicants short-listed for interview will be contacted.


The United Nations does not charge fees at any stage of the recruitment process (application, testing, interviewing, etc). The United Nations does not concern itself with information related to bank accounts.


General Information

UNRWA encourages applications from qualified and experienced women.


UNRWA welcomes applications from qualified candidates with disabilities. 


This vacancy notice is open to internal and external candidates. As an Area post, preference will be given to local candidates already based in the duty station of the post.


UNRWA is a United Nations organization whose staff are expected to uphold the highest standards of integrity, neutrality and impartiality. This includes respect for human rights, for diversity, and for non-violent means of dealing with all kinds of conflict. UNRWA staff are expected to uphold these values at all times, both at work and outside. Only persons who fully and unconditionally commit to these values should consider applying for UNRWA jobs. UNRWA is a non- smoking work environment.


The Agency reserves the right not to make an appointment, to make an appointment at a lower grade, or to make an appointment with a modified job description.


On appointment, all individuals will be asked to sign a self-attestation, confirming that they have not committed, been convicted of, or prosecuted for, any criminal offence and that they have not been involved, by act or omission, in the commission of any violation of international human rights law or international humanitarian law.


Date of issue: 4 October 2018